Unwind by ORIKI connects massage therapists with customers seeking on-demand massages. This Privacy Policy describes how we collect, use, and share personal information on the mobile applications (collectively, the “App”), and other digital platforms that link to this Privacy Policy.
Personal information we collect
Information you provide to us. The personal information you may provide to us through the Service or otherwise includes:
a. Contact data, such as your first and last name, email and residence addresses, phone number, professional title.
b. Profile data, such as your username and password that you set to establish an online account with us, age, gender, biographical details, photograph, links to your profiles on various third-party sites including social networks, and massage preferences including any health information you choose to provide.
c. Identity data that we collect to conduct identification verification and security checks (or in the case of massage therapists, background checks and other screens permitted by law), such as a social security number, tax identification number, passport number, state or local identification number, or professional license number, and an image of the relevant identification card.
d. Data about others for whom you schedule a massage, such as the massage recipient’s full name, phone number, email address, gender. Please do not schedule a massage for someone or share their contact information with us unless you have their permission to do so.
e. Communications that we exchange, including when you contact us with questions, feedback, or otherwise.
f. Transactional data, such as the information needed to complete your orders and/or payments on or through the Service (including name, credit card information, bank account number.
g. Other information that we may collect which is not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
How we use your personal information
We use your personal information for the following purposes or as otherwise described at the time we collect it:
We use your personal information to:
a. Provide, operate, and improve the Service and our business;
b. Establish and maintain your user profile on the Service, including allowing users to view profiles of massage therapists;
c. Process provider payments
d. Enable security features of the Service, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in;
e. Communicate with you about the Service, including by sending announcements, updates, security alerts, and support and administrative messages;
f. Understand your needs, interests, and massage preferences, personalize your experience with the Service and our communications; and provide support for the Service and respond to your requests, questions, and feedback.
How we share your personal information
We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection:
Affiliates. Our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.
Service providers: Companies and individuals that provide services on our behalf or help us operate the Service or our business (such as IT, hosting, customer relationship management and support, print and mail fulfillment, data management, email delivery, marketing, website analytics, and providers of background, credit, and other screening services).
Declining to provide information: We need to collect personal information to provide certain services. If you do not provide the information requested, we may not be able to provide those services.
Other sites and services: The Service may contain links to websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on mobile applications or other online services that are not associated with us. We do not control mobile applications or online services operated by third parties, and we are not responsible for their actions.
Security: We employ a number of technical safeguards designed to protect the personal information we collect. However, the security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
Changes to this Privacy Policy: We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service.
